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Worker with Ladder


Our vendors are a huge component of our success. We only use contractors who are licensed when required, certified when necessary and carry proper insurance. We measure every performance metric necessary to give preference to vendors who meet the criteria of being timely, providing quality repairs, and have the best service reviews. 


We use a software platform where tenants can submit a maintenance request 24/7 and our maintenance staff is immediately notified. Communications will be delivered quickly and effectively to all parties involved - the owner, the tenant, TRMI, and the contracted vendor completing the work. Status updates, supporting photos and information will be provided with repairs.

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